Fees and Payments

At TOC Psychology and Behaviour Support we believe in upfront and transparent pricing. For many clients there may be no out-of-pocket cost if you are eligible for support through a referral or funding source.

Standard Fees

The Australian Association of Psychologists recommend a $300 hourly rate for psychological services. You will find our list of fees are well below this recommendation.

  • Individual Therapy: $225
  • Positive Behaviour Support: $223 (per billable hour)
  • Assessments: From $1400 (quote provided based on assessment requirements)

Funding Options

SOURCEREFERRALSFEES/FUNDING
NDISNDIA, plan and self-managed NDIS participants accepted.
More Information
As per current NDIS schedule of fees
Medicare – Mental health care planUp to 10 subsidised sessions. Speak to your GP regarding eligibility and a referral (to gain a rebate).
More Information
Out of pocket approximately $80 to $123 per session
WorkSafe Vic/ Workcover QLDSpeak to your insurer and GP regarding eligibility and a referral.
More Information – QLD
More Information – VIC
Funded by Workcover/WorkSafe
VOCAT / FAS
Victims of Crime Assistance Tribunal
Applications can be made through the FAS website or a lawyer (no cost).
More Information
Funded by VOCAT/FAS
Private HealthSpeak to your insurer regarding eligibility and funding.Please speak to your insurer
Open ArmsSpeak to Open Arms regarding eligibility and a referral.
More Information
Funded by Open Arms
DVASpeak to your GP regarding eligibility and a referral.
More Information
Funded by DVA
TAC (VIC)Speak to your GP and/or TAC regarding eligibility and accessing a referral.
More Information
Funded by TAC
NIISQ (QLD)Speak to your GP and/or NISSQ regarding eligibility and a referral.
More Information
Funded by NIISQ
PrivateSelf Funded. No referral required$225 per session

Payment Options

Payment for sessions is required at the time of the appointment and can be paid via:

  • Credit card
  • Cash
  • Bank transfer (details will be provided upon request).

Session Length

Sessions will take approximately 51 to 60 min

Cancellations

Please provide more than 48 hours’ notice to cancel or change an appointment (2 business days) in order to avoid cancellation fees. If cancellation occurs within 2 business days of the scheduled appointment then a cancellation fee will apply. Please note that cancellation fees may apply even for unavoidable sickness. Please let us know immediately if you cannot attend by calling or emailing.

Cancellation fees are as follows

Cancelled with less than 48 hours’ notice (on business days) = Full cost of session
DNA/No show = Full cost of session

Sessions with our Psychologists and Behaviour Support Practitioners are in high demand. TOC asks that if you need to cancel please give as much notice as possible so your appointment can be allocated to someone else on our waiting list. Any late cancellations will stop other clients accessing sessions and often mean the psychologist/BSP will be out of pocket for the room rental and/or practice costs. We trust you will agree that this is a fair and reasonable policy, and we thank you for your understanding and adherence to the cancellation policy.

FIND US

Suite 2
30 James Street
Yeppoon (QLD)
(upstairs old Yeppoon Fire
Brigade Building)

Level 1 Suite 3, 332 Main Road East, 
ST ALBANS (VIC) 3021

44 Card St, Berserker,
Rockhampton (QLD) 4701

CONTACT US

EMAIL
admin@tocpsychology.com.au
PHONE
0497 146 717
FAX
(03) 8799 2330

WE ARE NOT AN EMERGENCY
OR CRISIS SERVICE

If there is an emergency or you or someone you know needs immediate assistance please go to your nearest hospital emergency department or call:
Emergency services: 000
Lifeline: 13 11 14
Kids Helpline: 1800 551 800

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